10 Best Use Cases of Machine Learning in Finance

For example, they augment repetitive or human-intense processes with AI, such as loan approval or customer support. Generative AI allows banks to adopt a more fine-grained approach when recommending portfolio strategies to customers. Then, bankers use the AI system to predict future trends based on various changing financial variables, including currency rates, inflation, and political dynamics, to devise a fitting portfolio.

As more financial institutions recognize the value of integrating generative AI into their operations, we can expect to see a growing number of innovative applications and use cases emerging in the near future. KAI, a conversational AI platform used in the banking sector to enhance client experiences, was developed by Kasisto. By providing customers with self-service alternatives and solutions, KAI helps banks lower the traffic of contact centers. Additionally, AI-powered chatbots help customers make thoughtful financial decisions by offering sage advice.

Exploring Generative AI Use Cases in Finance and Banking

Artificial intelligence has become part and parcel of the authentication process. Customers can now effortlessly log into their banking apps by simply looking at their phones. All this is thanks to advances in machine learning and the development of cutting-edge neural engines that run on mobile phone chips. Algorithmic trading is one of the most popular applications of AI in fintech and a cornerstone of modern financial markets. AI-driven algorithms analyze vast datasets at lightning speed, identify market trends, and execute trades with split-second timing. AI-powered robo-advisors provide automated investment advice and portfolio management services to customers.

It’s a must-have that all institutions need to deliver in the increasingly competitive world of banking and finance. Fintech companies use computer vision to extract and verify information from documents like IDs, passports, and financial statements. This technology streamlines customer onboarding, reduces the risk of identity fraud, and ensures compliance with regulatory requirements. Call centers are regularly under pressure to clear backlogs while offering assistance continuously. Chatbots, virtual assistants, and other AI-powered interfaces reduce workload by addressing common user queries and issues.

User Personalization Enhancements

Hence, the emergence of Artificial intelligence in banking sector is improving virtual experiences and keeping entire banking services just under the fingertips of customers. With the evolution of Artificial Intelligence-powered mobile banking applications, the services have gone online and made customer interaction seamless. So, this is the right banking apps and digitize your traditional banking services. AI technologies have the potential to unlock substantial value in the banking and finance industry, with estimates reaching up to $1 trillion annually.

Read more about Top 7 Use Cases of AI For Banks here.